My tires were fine when I arrived at this Grease Monkey and damaged when I left.
Grease Monkey Westminster 192 7810 Sheridan Blvd, Westminster, CO 80003 Phone: (303) 650-8141. WESTMINSTER Grease Monkey Westminster 012 8450 Federal Blvd, Westminster, CO 80031 Phone: (303) 427-9635. Grease Monkey states on their invoice "Grease Monkey is dedicated to ensuring your complete satisfaction." Grease Monkey Thornton 868 13662 Colorado Blvd, Thornton, CO 80602 Phone: (303) 252-0468. He didn't even offer to make it right or even look into what could have happened in his shop - his immediate go to was to blame the customer. I called first thing while I was sitting in the lobby at Discount Tire and he spoke to me like I'm stupid and actually said that I'd probably damaged it in the Burger King parking lot. What got me was how Sidney the General Manager at Grease Monkey handled it.
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Thankfully my tire is covered under warranty, but I don't have full use of my vehicle until the tire is in stock. No tire in stock - have to wait until one located so I'm on a donut until who knows when. I filled the tire and headed to discount tire, who confirmed that the tire was damaged beyond repair and that it was unsafe to drive. Now we all know that a tire can hold air without the lid and that unlike a bicycle tire, it's not going to just start leaking air upon removal. This morning the tire is flat and in the light I see a rub ring that encircled the entire tire and the valve was missing its lid and was leaking air. I figured they'd possibly triggered a sensor when checking the tire pressure and I would call in the morning. Related: Grease Monkey - Oil change - need new engine now I was the last customer so I could not address it last night, even if I wanted to. These tires are brand new in mid-October and after driving off from Grease Monkey of Centennial on Arapahoe Rd - 6722 S Potamac about half way home my tire gauge went on. When putting your car up in the racks there is a good chance they may screw up and end up damaging your vehicle. Do not use #greasemonkey for your next oil change.
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